T&Cs

Shipping
  1. The buyer agrees that are responsible for any duty, taxes, and expenses associated with importing products purchased from us when shipping internationally. All taxes and duties are the sole responsibility of the purchaser, these fees are not included in the shipping costs. 
  2. Delivery partner might differ per country
  3. Processing time for all ready to ship orders is approximately 3-5 business days. 
  4. We cannot guarantee delivery times, however, you should receive your delivery within 3-5 working days from the shipment date within Europe. If you place a pre-order with us, your package will be shipped by the end of October 2020.
  5. We ship worldwide and to all international destinations. International delivery times vary between 7 – 18 days depending on your location.
  6. If you would like a shipping time estimate for your purchase and you are outside of the regular destination countries, please contact us and we will give you a more precise shipping estimate and quote for your destination.
  7. BOUGIE with us is not responsible for delays caused by customs. Shipping times may exceed the estimate due to factors outside of our control. 
  8. Tracking info and insurance will be provided with every order, though the buyer assumes all responsibility once the order has left our premises.
  9. If a package is lost, stolen or damaged in shipment a claim needs to be filed with the shipping service provider used and not with BOUGIE with us. If a package shows that it has been delivered through the tracking number and the customer is unable to locate their package, BOUGIE with us is not responsible and will not issue a refund or store credit. The products covered by each contract (i.e. accepted order) are at your risk upon delivery of the order to the carrier. BOUGIE with us cannot be held responsible for late or missing deliveries. 
  10. In the unlikely event that an item is damaged during shipping, please send an email directly upon arrival, with photo's to arrange a refund or replacement.
  11. Packages refused or returned will be subject to our restocking fee of 10% per item. As a small business, the time, labor, and materials that contribute to fulfilling an order are significant resources. The restocking fee contributes to processing orders and providing thoughtful, timely customer service.
    Terms
    1. The terms and conditions set out below are to be applied to the use of this website. By using this website, you agree to be bound by these terms and conditions. If you do not agree to be bound by these terms and conditions, you may not use this website.
    2. In these terms and conditions, the expressions “we”, “us” and “our” are a reference to ‘BOUGIE with us'.
    3. By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
    4. We will communicate acceptance of your offer after we receive confirmation of your payment being processed. We will send you an acknowledgement e-mail confirming acceptance of your order
    5. All prices stated on the website are in Euro’s (EUR)
    6. Bougie with us does not accept returns. If there is a defect or problem with your order please contact us within 5 business days with photos and we will be happy to assist you.
    7. All sales are final. Exchanges and cancellations are not permitted.